Managed AI team members for UK SMEs with 10 to 250 employees. Sales, reception, admin, marketing, and finance AI staff who work 24/7, follow your rules, and are supervised by humans who answer for them. We build, host, monitor, and evolve the whole team for one flat monthly fee. From £750 per month.
An AI team is one or more AI members of staff who handle defined jobs in your business: answering enquiries, qualifying leads, chasing invoices, customer service, and admin. Ajairu's managed AI team service for UK SMEs includes build, training, hosting, human-in-the-loop controls, and continuous management on one flat fee: no token bills, no usage meters. One AI team member costs from £750 per month, up to five from £1,500, and unlimited AI staff from £2,500 (scoped individually for large fleets), all fully managed.
Your best people spend hours every week on work a machine should do: answering the same enquiry for the fortieth time, chasing invoices that were due last month, retyping quotes into your CRM. And every evening and weekend, the enquiries that came in simply wait. An AI team takes the repetitive work and covers the hours your team does not. Not a chatbot bolted onto your website, but properly built AI members of staff, each with one job, your knowledge of that job, and rules about what they never do without a human.
The maths is the pitch. A full-time 9-to-5 employee is on the clock about 1,790 hours a year and unavailable roughly 80% of the time. An AI member of staff works all 8,760 hours, 4.9 times the coverage, at an effective cost of around £1 per available hour against £23 for the human. Matching true 24/7 cover with people in rotation would take about four hires, £130,000 to £210,000 a year. One AI team member does it from £9,000 a year.
And it is pay and forget. One flat monthly fee, fully hosted and fully managed: no token bills, no usage meters, no per-conversation charges. We monitor every agent, fix issues, keep their knowledge current as your business changes, and evolve their workflows over time. You review the monthly numbers and get on with running the business.
The honest comparison, hour by hour and pound by pound.
| 9-to-5 Employee | AI Member of Staff | |
|---|---|---|
| Hours worked per year | ~1,790 (230 days) | 8,760, every hour of every day |
| Coverage vs an AI role | 1x | 4.9x more hours |
| Cost per available hour | ~£23 (based on £42,000 fully loaded) | From ~£1 |
| Evenings, weekends, bank holidays | Overtime rates, or missed enquiries | Included, standard |
| Covering 24/7 with people | ~4 staff in rotation: £130,000-£210,000/year | One role from £750/month |
| Time to productive | 2+ months recruiting and onboarding | 2-4 weeks to live |
| Holiday, sick leave, resignations | 28 days, sick pay, and eventually a notice period | Never off, never leaves |
An important honesty note: this is not a case for replacing people. AI members of staff excel at repetitive, bounded work. Judgment, negotiation, and accountability stay human. The right comparison is what your team stops doing, not who they stop being.
Every deployment starts with the role that hurts most. These are the AI members of staff most UK SMEs hire first.
Responds to every enquiry in minutes, qualifies leads against your criteria, books meetings straight into calendars, and follows up until it gets an answer. Works nights and weekends.
Answers calls, emails, and web chat in your brand voice. Handles frequently asked questions, takes bookings, and routes anything sensitive to a human with full context.
Chases invoices, processes documents, updates your CRM, prepares reports, and handles the repetitive admin that eats your team week. Never forgets a follow-up.
Drafts and schedules content, monitors reviews, maintains your Google Business Profile, and keeps your website and social channels active while you run the business.
Pulls numbers from your systems every morning, flags anything unusual, and delivers a plain-English summary of what changed and what needs attention.
Anything repeatable can become a role. Quotation processing, compliance checklist monitoring, supplier management, onboarding sequences. If a person currently does it, we can scope whether AI should.
Not sure which role pays for itself first? That is exactly what the free discovery call is for. We will tell you, even if the answer is none.
One flat monthly fee, agreed before anything is built. Setup is a separate one-off fee, quoted per deployment and typically £1,000 to £3,000 depending on how many systems your AI team needs to connect to. There are no token charges, no usage meters, and no per-conversation fees at a normal operating scale: growth in usage is within the plan. Enterprise-scale fleets are scoped individually. First 90 days: if an AI role has not delivered measurable value equal to your plan cost, we part ways and you owe nothing further.
Your best-value employee. Starts proving itself in week one.
The room most UK SMEs settle into: three to four AI staff.
Every workflow that can be agent-run, is. From £2,500, scoped to your usage.
One-off AI team setup: £1,000 to £3,000 depending on complexity. Running a 50 or 500-strong AI department? Unlimited plans start from £2,500 and are scoped individually, so you never pay an open-ended bill. Rolling monthly after the first 90 days. Scale up, scale down, or stop, with 30 days notice.
Not sure how many AI staff you actually need? Use our free guide: how many AI team members does a business need?
You could buy a DIY AI platform licence. Here is what the last mile actually costs if you build it yourself.
| DIY AI Platform | Ajairu AI Team | |
|---|---|---|
| What you pay | £50 to £500/month in licences, plus usage meters and credit top-ups | £750 to £2,500/month, all-in, flat |
| Who builds it | You, after work, or an engineering hire | We build and deploy each role for you |
| Time to working | Engineers: weeks. Everyone else: often never | Typically 2 to 4 weeks per role |
| When something breaks | Your problem, at whatever hour, and your token bill for finding out | Our problem: we monitor, fix, and evolve |
| Governance and audit | Your side of the desk | Framework, approval gates, and logs included |
| True year-one cost | £12,000 to £32,000 in internal effort plus licences plus usage spikes | Fixed monthly fee plus one-off setup. Nothing else |
The managed service around your AI team, whatever size plan you pick.
Each AI member of staff is built in your systems, connected to your CRM, email, phone, and finance tools. No rip and replace.
Agents learn your services, pricing, tone of voice, and escalation rules. They speak as your business, not as a generic assistant.
Approval gates on anything that spends money, contacts customers, or touches sensitive data. Your people stay in control.
Monthly reporting per AI role: enquiries handled, hours saved, escalations, errors. If a role is not earning its keep, we say so.
Every AI team member runs under a governance framework: data protection impact assessment, human escalation rules, UK data residency, and full audit logs. We tell you what your AI is doing and why.
Each AI role starts with a written service agreement: what it does, what it never does, how we measure success, and when a human takes over. You judge us on agreed outcomes, not activity.
One flat monthly fee. Fully hosted, fully managed, no usage meters, no token bills, no per-conversation charges. We monitor, fix, and evolve your AI staff, and you get on with running the business.
Four steps, typically four weeks from first call to first AI team member working.
A free 30-minute call to find the workflow where an AI team member earns its keep first. We will tell you honestly if there is not one yet.
We map the workflow end to end, agree what the AI does and never does, and give you a fixed quote for the plan and setup fee.
Your first AI member is built, integrated into your tools, trained on your knowledge, and tested against real situations before going live.
We monitor, fix, and evolve. Monthly reports prove value. When you are ready, we onboard the next AI team member, or you stay as you are.
See the full how we work process for consulting engagements.
Straight answers about the AI members of staff UK businesses are hiring.
One managed AI team member costs from £750 per month. Cover for up to five AI team members costs £1,500 per month. Unlimited AI staff starts from £2,500 per month and is scoped to your fleet, so large deployments are quoted individually. One-off setup for build and training starts from £1,000 depending on complexity. All prices are flat monthly fees at normal operating scale: no usage charges, no token bills, no per-conversation costs. Enterprise-scale fleets are scoped individually. Every plan costs a fraction of the £28,000 to £45,000 a single UK hire costs per year once employer costs are included.
An AI member of staff is a software agent configured for a specific job in your business: answering enquiries, qualifying leads, chasing invoices, handling customer service, or processing documents. Unlike a chatbot, it takes actions: it books meetings, updates your CRM, drafts responses for approval, and works across your existing tools. It works around the clock and never takes holiday, but it is supervised. Humans stay in the loop for anything sensitive or unusual.
A full-time employee works roughly 1,790 hours a year, about 230 days, and is unavailable roughly 80% of the hours in a year. An AI member of staff works all 8,760 hours: 4.9 times more coverage. Measured per available hour, a fully loaded £42,000 human costs about £23 per hour; an AI team member from £750 per month works out around £1 per hour. To match 24/7 availability with humans you would need about four staff in rotation, at £130,000 to £210,000 per year. The AI does the same hours for under £10,000.
No. Every plan is a flat monthly fee, fully hosted and fully managed. There are no token bills, no usage meters, no per-minute or per-conversation charges, and no surprise invoices when you have a busy month. The fee covers the hosting, the running costs, and our continuous management of your AI team. Growth in usage is free at normal operating scale; enterprise-scale fleets are scoped and quoted individually.
Pay and forget, with receipts. We host the agents, monitor them continuously, fix issues, update their knowledge as your business changes, and evolve their workflows over time. You review a monthly performance report and escalate anything you want changed. You never need to touch the technology, and there is no internal engineering effort for you to fund.
You do. Every AI role is built in your systems, on your accounts, under rules you approve. Anything that spends money, sends external communications, or touches sensitive customer data gets configured for human approval first. You get full audit logs of what your AI team did, and you can pause, restrict, or change any role at any time.
Yes, and it is the way we recommend. Most businesses start with the one role that hurts most, usually missed enquiries or invoice chasing. Once the first AI team member is proven, adding roles is faster and cheaper because the governance framework, tool integrations, and human-in-the-loop processes already exist. You upgrade the plan at any time and we credit the difference.
Every role has human escalation rules for exactly this. Unusual requests, unhappy customers, large sums, and anything outside its written remit get escalated to your people with full context. We monitor every AI action, review flagged decisions with you monthly, and fix issues as part of your plan rather than billing per incident. No AI in a well-run deployment acts unsupervised on critical decisions.
Book a free discovery call. We will find the one workflow where an AI member of staff pays for itself first, and tell you honestly if there is not one.